At dan99, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect from players across Pakistan, how we use it, who we share it with, and how we keep it safe. Please read this document carefully alongside our Terms & Conditions.
These highlights summarise our privacy commitments in plain language. The full legal text of our Privacy Policy follows below and remains the binding document.
All data transmitted between your device and the dan99 Platform is encrypted with industry-standard 256-bit SSL technology. Your login credentials, payment details, and personal information are never transmitted in plain text.
Personal data is stored on access-controlled servers protected by firewalls, intrusion detection systems, and regular security audits. Only authorised personnel with a legitimate need may access your account data.
dan99 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with licensed payment processors, KYC verification partners, and regulatory bodies as required by our gaming licence.
You have the right to access, correct, and request deletion of your personal data at any time by contacting our support team. Marketing communications can be opted out of through your Account Settings with immediate effect.
We use cookies solely to maintain your session, remember your preferences, and gather anonymised analytics that help us improve the Platform. No cross-site tracking cookies are placed without your awareness and consent.
All data processing activities at dan99 are conducted in compliance with the requirements of our international gaming licence, which mandates strict data protection standards applicable to all player records and transaction histories.
This Privacy Policy ("Policy") describes how dan99 ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "Player") who access or register on the dan99 Platform at https://dan99.vip. This Policy applies to all services offered by dan99, including cricket betting, live casino, slots, colour prediction games, super keno, and all associated account management and payment functions.
By registering an account on dan99 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform and may request closure of your account at any time.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and dan99.
2.1 Identity. The data controller responsible for your personal information is the operator of the dan99 Platform, operating under an international gaming licence. For all data-related enquiries, you may contact us via the support channels detailed in Section 15 of this Policy.
2.2 Licence Obligations. As a licensed gaming operator, dan99 is required by the terms of its international gaming licence to collect, verify, and retain certain categories of player data, including identity documents, transaction records, and gaming histories. This data retention is a regulatory obligation, not a voluntary choice, and cannot be waived on request during any mandatory retention period.
2.3 Data Protection Officer. Any questions, concerns, or formal requests relating to the processing of your personal data should be directed to our support team at [email protected] with the subject line "Data Privacy Request". We aim to acknowledge all such requests within 5 business days.
dan99 collects only the personal data that is necessary for the delivery of its services, compliance with regulatory obligations, and the protection of both the player and the Platform. The categories of data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, photograph | Account registration, KYC age & identity verification |
| Contact Data | Email address, phone number, residential address | Account communications, withdrawal verification, support |
| Financial Data | JazzCash / EasyPaisa account number, HBL / UBL / Meezan Bank details, USDT wallet address | Deposit processing, withdrawal, AML compliance |
| Gaming Activity Data | Bet history, game sessions, win/loss records, wagering patterns | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security, fraud detection, geo-restriction enforcement |
| Usage Data | Pages visited, features used, time on Platform, click paths | Platform improvement, UX analytics |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Customer support, dispute records, quality assurance |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods | Responsible gaming compliance, player protection |
3.1 Sensitive Data. We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. Where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request, that information will be treated with the highest level of confidentiality and used solely for the purpose of player protection.
dan99 collects personal data through the following channels:
5.1 Service Delivery. We use your personal data to create and manage your account, process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20, and to deliver the full range of gaming services available on the dan99 Platform.
5.2 Regulatory Compliance. We are required by our international gaming licence to verify the identity and age of all players, monitor gaming activity for signs of problem gambling, maintain transaction records for AML purposes, and report suspicious activity to relevant authorities. These obligations require us to process your personal data regardless of any individual consent withdrawal.
5.3 Security & Fraud Prevention. Technical data, including IP addresses and device fingerprints, is used to detect and prevent fraud, account sharing, multi-accounting, and unauthorised access attempts. Where suspicious activity is detected, we may suspend an account pending investigation without prior notice.
5.4 Responsible Gaming. Gaming activity data and responsible gaming preferences are used to monitor player behaviour against responsible gaming indicators, enforce deposit limits and self-exclusion requests, and proactively contact players who may be showing signs of problem gambling. This processing is carried out in the player's vital interest and as a condition of our gaming licence.
5.5 Marketing Communications. With your consent, we may use your contact details to send you information about promotions, bonuses, and new features on dan99. You may withdraw this consent at any time through your Account Settings or by contacting support. Withdrawal of marketing consent does not affect our ability to send you transactional communications related to your account.
5.6 Platform Improvement. Anonymised and aggregated usage data helps us understand how players interact with the Platform, identify technical issues, and prioritise improvements to the user experience for players across Pakistan.
dan99 processes personal data on the following legal bases, which vary depending on the specific processing activity:
7.1 No Sale of Data. dan99 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Full stop.
7.2 Service Providers. We share limited personal data with carefully vetted third-party service providers who process data on our behalf and under our instruction, including:
All third-party service providers are contractually bound to process data only as instructed by dan99 and to maintain security standards commensurate with the sensitivity of the data they handle.
7.3 Regulatory Disclosure. We may be required to disclose personal data to licensing authorities, financial regulators, law enforcement agencies, or courts where required by applicable law, a valid court order, or the terms of our gaming licence. Where legally permitted to do so, we will notify you of such a disclosure.
7.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of the assets of the dan99 operator, player data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to this Policy that results from it.
8.1 Active Accounts. While your account remains active, we retain all personal, financial, gaming activity, and communications data associated with it. This retention is necessary to provide ongoing services and to comply with our regulatory obligations.
8.2 Closed Accounts. Following the closure of your account — whether by you or by dan99 — we are required to retain certain categories of data for a minimum period as mandated by our gaming licence. Typically, this includes:
8.3 After Retention Period. Once the applicable mandatory retention period has expired, data is securely deleted or anonymised so that it can no longer be linked back to an identifiable individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
8.4 Self-Exclusion Records. Where a player has requested self-exclusion, the record of that self-exclusion will be retained for the full duration of the exclusion period and for a further period thereafter, to prevent inadvertent re-registration and to comply with responsible gaming obligations.
9.1 Technical Safeguards. dan99 implements a comprehensive set of technical security measures to protect your personal data, including:
9.2 Organisational Safeguards. All dan99 personnel with access to personal data are subject to confidentiality obligations. Staff handling sensitive player information receive regular data protection training. Access rights are reviewed periodically and revoked promptly upon role changes or departure.
9.3 Data Breach Response. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, dan99 will notify relevant regulatory authorities as required by applicable law and will communicate with affected players without undue delay, providing details of the nature of the breach, the data affected, and the steps being taken to mitigate harm.
9.4 Your Responsibility. You are responsible for maintaining the confidentiality of your account credentials. dan99 will never ask for your password via email, live chat, or any channel other than the official login page. If you suspect your account has been compromised, contact our support team immediately via live chat.
10.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. They allow the website to remember your preferences, maintain your session, and gather information about how you use the site.
10.2 Cookies We Use. dan99 uses the following categories of cookies:
10.3 Managing Cookies. You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair the functionality of the dan99 Platform, including your ability to remain logged in during a gaming session.
10.4 No Third-Party Ad Tracking. dan99 does not place third-party advertising cookies or allow external ad networks to track your behaviour across other websites through the dan99 Platform.
Subject to the limitations imposed by our legal and regulatory obligations, you have the following rights in relation to your personal data held by dan99:
To exercise any of the above rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We may ask you to verify your identity before processing your request.
12.1 Strict 21+ Policy. The dan99 Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Registration requires confirmation of age, and KYC verification will identify and result in the immediate closure of any account held by a minor.
12.2 Parental Controls. Parents and guardians are strongly encouraged to use device-level parental control software to prevent minors from accessing online gaming content. If you believe a minor has accessed dan99 or provided personal data to us, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.
12.3 Data Collected from Minors. If we discover that personal data has been collected from an individual under the age of 21, we will delete that data promptly, close the associated account, and void any transactions processed through it.
13.1 Cross-Border Processing. As an internationally licensed gaming platform, dan99 may process and store personal data on servers located outside Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection, we ensure that appropriate safeguards are in place — such as contractual data protection clauses — before any such transfer occurs.
13.2 Payment Data. Financial transaction data processed through Pakistani payment providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Allied Bank is processed within the systems of those providers, which are subject to the regulations of the State Bank of Pakistan. USDT TRC20 transactions are processed on the TRON blockchain, which is a decentralised public ledger.
13.3 Your Consent. By using the dan99 Platform, you consent to the transfer of your personal data to countries outside Pakistan where this is necessary to deliver services to you, subject always to the safeguards described in this section.
14.1 Right to Amend. dan99 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to our services, changes in applicable law, or modifications to our data processing practices.
14.2 Notification. Where changes are material, we will notify registered players by posting a prominent notice on the Platform and, where practical, by sending an email notification to the address registered on your account. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
14.3 Continued Use. Your continued use of the dan99 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change, you may request closure of your account before the effective date of the change.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data dan99 holds about you, please contact us through the following channels:
We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 10 business days. For complex data subject access requests, we may require up to 30 calendar days, in which case we will inform you of the expected timeline at the time of acknowledgement.
Now that you understand how dan99 handles your data, you can play with complete confidence. Cricket betting, live casino, slots — all secured, all in PKR, all designed for Pakistani players who value both entertainment and privacy. Strictly 21+ only. Please play responsibly.